Frequently Asked Questions (FAQs)

As quality and freshness is our priority, we do not hold stocks of any product on-site. Hence, we do not accept walk-in orders. You may pre-order online in advance and opt for self-collection.

Yes! Self-collection is available at 834 Hougang Central, Block 834, Singapore 530834. You may opt for self-collection at checkout for your order. Collection is available between 4pm - 6pm on your chosen day. Self-pickup orders require at least 3 days pre-order in advance (depending on availability)

Payment is made via our website at checkout by Credit / Debit Card. We also accept manual payment via Bank Transfer or PayNow. You may Contact Us with your order details if you may require alternative payment methods for your order.

Eco Flexi-Delivery is available at $8 (delivery in 5-10 days, 2pm - 9pm)* Office Flexi-Delivery is available at $8 (delivery in 5-10 business days, 2pm - 5pm)* Free Flexi-Delivery is available for orders >$80 Fixed Day Delivery is available at $15 (fixed day, 2pm - 9pm) Priority Delivery is available at $20 (fixed day, 2pm - 5pm) Free Delivery is not applicable for Fixed Day Delivery or Priority Delivery orders. *Delivery window and lead time may be extended depending on availability especially during the peak season

Our delivery window is between 2pm to 9pm. Priority deliveries are fulfilled between 2pm to 5pm. *Delivery window and lead time may be extended depending on availability especially during the peak season

Depending on your chosen delivery option, your order will be delivered according to the stipulated delivery timeframe as below: (1) Eco Flexi-Delivery Delivered in 5-10 days, between 2pm - 9pm Order will be delivered in 5 to 10 regular days between 2pm - 9pm e.g. Order on Monday (1 Jan), delivered between Saturday (6 Jan) to Thursday (11 Jan), between 2pm - 9pm *delivery window and lead time may be extended depending on availability especially during the peak season (2) Office Flexi-Delivery Delivered in 5-10 business days (excluding Weekends and Public Holidays), between 2pm - 5pm Order will be delivered in 5 to 10 weekdays between 2pm - 5pm e.g. Order on Monday (1 Jan), delivered between Monday (8 Jan) to Monday (15 Jan), between 2pm - 5pm *delivery window and lead time may be extended depending on availability especially during the peak season (3) Fixed Day Delivery Delivered on specified day, between 2pm - 9pm Order will be delivered on your chosen date, between 2pm - 9pm. (4) Priority Day Delivery Delivered on specified day, between 2pm - 5pm Order will be delivered on your chosen date, between 2pm - 5pm.

Our Fixed Day Delivery and Priority Delivery options allow you to select your specific delivery timeslot. Fixed Day Delivery is made between 2pm - 9pm on the date of your choice. Priority Delivery is made between 2pm - 5pm on the date of your choice. Do note that a min. 5 day advance order is required for fixed and priority deliveries. *Delivery window and lead time may be extended depending on availability especially during the peak season

Yes, you may customise a gift box by opting to purchase a custom gift box of your choice.

Yes we do, feel free to drop us an enquiry under our corporate page for any bulk corporate order enquiries :)

Yes, all our products are halal friendly and do not contain pork, lard or alcohol. They are also all halal certified from our respective suppliers except for the dried cherry tomato, dried kiwi and granola(s). We serve a vast range of corporate clients and Muslim customers so you may rest assured. If you require official certifications for your products of interest, feel free to contact us and we'll be glad to assist.