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Frequently Asked Questions (FAQs)

  • May I walk-in to your store?
    As quality and freshness is our priority, we do not hold stocks of any product on-site. Hence, we do not accept walk-in orders. You may pre-order online in advance and opt for self-collection.
  • May I opt for self pickup?
    Yes! Self-collection is available at 834 Hougang Central, Block 834, Singapore 530834. You may opt for self-collection at checkout for your order. Collection is available between 4pm - 6pm on your chosen day. Self-pickup orders require at least 2 days pre-order in advance.
  • What are the delivery charges?
    Eco Flexi-Delivery ($8): Delivery in 4-8 days, between 2pm - 9pm Office Flexi-Delivery ($8): Delivery in 4-8 business days (excludes weekends and Public Holidays), between 2pm - 5pm Fixed Day Delivery ($15): Delivery on a fixed day, between 2pm - 9pm Priority Delivery ($20): Delivery on a fixed day, between 2pm - 5pm Delivery will be arranged based on your chosen delivery option at checkout. Delivery window may be extended depending on availability during festive peak seasons.
  • When will my order be delivered?
    Depending on your chosen delivery option, your order will be delivered according to the stipulated delivery timeframe as below: (1) Eco Flexi-Delivery ($8) Delivered in 4-8 days, between 2pm - 9pm Order will be delivered in 4 to 7 regular days between 2pm - 9pm e.g. Order on Monday (1 Jan), delivered between Friday (5 Jan) to Monday (8 Jan), between 2pm - 9pm *Delivery window may be extended depending on availability during festive peak seasons. (2) Office Flexi-Delivery ($8) Delivered in 4-8 business days (excluding Weekends and Public Holidays), between 2pm - 5pm Order will be delivered in 4 to 7 business days between 2pm - 5pm e.g. Order on Monday (1 Jan), delivered between Friday (5 Jan) to Wednesday (10 Jan), between 2pm - 5pm *Delivery window may be extended depending on availability during festive peak seasons. (3) Fixed Day Delivery ($15) Delivered on specified day, between 2pm - 9pm Order will be delivered on your chosen date, between 2pm - 9pm. (4) Priority Day Delivery ($20) Delivered on specified day, between 2pm - 5pm Order will be delivered on your chosen date, between 2pm - 5pm.
  • May I customise the contents of the gift box?
    Yes, you may customise a gift box by opting to purchase a custom gift box of your choice.
  • Do you accept corporate / bulk orders?
    Yes we do, feel free to drop us an enquiry under our corporate page for any bulk corporate order enquiries :)
  • Are your products halal?
    Yes, all our products are halal. They are also all halal certified from source except for selected dried fruits (dried cherry tomato and dried kiwi) and granola(s).
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