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frequently asked questions.
We ship within Singapore and internationally — please refer to the relevant section below.
Singapore Orders
International Orders
We do not hold stock on-site and do not accept walk-in orders.However, you’re welcome to place a pre-order for self-collection.
Self-collection is available at 28 Sin Ming Lane, Singapore 573972.Collection is available between 5–7pm on weekdays (excluding public holidays).Orders are typically ready in 4–7 business days.We’ll send you an email and WhatsApp message once your order is ready for collection. Please wait for our collection-ready notification before coming down.
As our pieces are handcrafted and made locally in Singapore, orders are typically processed within 1–3 business days. We do our best to get every order on its way as quickly as possible.Flexi-delivery is estimated at 4–7 business days. Business days exclude weekends and public holidays.If you need your order by a specific date, you may select the home delivery / priority delivery option (additional charges apply).
We offer 4 fulfilment options:(1) Self-Collection (4 – 7 business days)Collect at 28 Sin Ming Lane, Singapore 573972.Collection is available 5pm – 7pm on weekdays (excluding public holidays). You’ll receive an email and WhatsApp notification once your order is ready.(2) Flexi-Delivery (4 – 7 business days*) — $5Office addresses: 10am – 6pmResidential addresses: 10am – 10pmFree flexi-delivery is available for orders above $50.*4–7 business days, excluding weekends and public holidays. Residential deliveries may still take place on weekends.(3) Home Delivery (Residential addresses, fixed date) — $15Select your preferred delivery date at checkout.Delivery window: 2pm – 10pm(4) Priority Delivery (Office addresses, fixed date) — $20Select your preferred delivery date at checkout.Delivery window: 2pm – 5pm
Delivery fees vary based on address type and selected delivery option. Orders are fulfilled by our delivery partners within the following timelines:Flexi-Delivery (4 – 7 business days*) — $5Office addresses: ~10am - 6pmResidential addresses: ~10am - 10pmFree flexi-delivery is available for orders above $50*4–7 business days, excluding weekends and public holidays. Residential deliveries may still take place on weekends.Home Delivery (Residential addresses) — $15Delivery window: 2pm – 9pmPriority Delivery (Office addresses) — $20Delivery window: 2pm – 5pmDuring festive peak periods, delivery windows may be extended depending on availability.We recommend selecting the delivery option that best suits your timeline at checkout to ensure smooth fulfilment.
As our pieces are handcrafted and made locally in Singapore, we do our best to get every order on its way as quickly as possible. Delivery timing is based on the delivery option selected at checkout and fulfilled by our delivery partners:Flexi-Delivery (4 - 7 Business Days*):~10am - 6pm for office addresses,~10am - 10pm for residential addresses.*4–7 business days, excluding weekends and public holidays. Residential deliveries may still take place on weekends.Home Delivery (Residential Addresses): 2pm – 10pmPriority Delivery (Office Addresses): 2pm – 5pmPlease ensure the correct delivery option is selected during checkout based on your requirements to avoid delays.During festive peak periods, delivery windows may be extended subject to availability.
Yes, you may customise a gift box by opting to purchase a custom gift box of your choice.
Yes we do, feel free to drop us an enquiry under our corporate page for any bulk corporate order enquiries :)
All our products are halal. They are also all halal certified from source except for the granolas.
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