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Frequently Asked Questions (FAQs)

  • May I walk-in to your store?
    As quality and freshness is our priority, we do not hold stocks of any product on-site. Hence, we do not accept walk-in orders.
  • May I opt for self pickup?
    Self Pickup is currently unavailable.
  • What are the delivery charges?
    Eco Flexi-Delivery ($8): Delivery in 7-10 days, between 2pm - 9pm *This delivery mode is available for residential addresses only. Fixed Day Delivery ($15): Delivery on a fixed day, between 2pm - 9pm *This delivery mode is available for residential addresses only. Priority Delivery ($20): Delivery on a fixed day, between 2pm - 5pm *This delivery mode is available for office addresses only. Delivery will be arranged based on your chosen delivery option at checkout. Delivery window may be extended depending on availability during festive peak seasons.
  • When will my order be delivered?
    Depending on your chosen delivery option, your order will be delivered according to the stipulated delivery timeframe as below: (1) Eco Flexi-Delivery - $8 (Residential Addresses Only) Delivered in 7-10 days, between 2pm - 9pm Order will be delivered in 7 to 10 regular days between 2pm - 9pm e.g. Order on Monday (1 Jan), delivered between Monday (8 Jan) to Thursday (11 Jan), between 2pm - 9pm *Delivery window may be extended during festive peak seasons. **This delivery mode is available for residential addresses only. (2) Fixed Day Delivery - $15 (Residential Addresses Only) Delivered on specified day, between 2pm - 9pm Order will be delivered on your chosen date, between 2pm - 9pm. *This delivery mode is available for residential addresses only. (3) Priority Day Delivery - $20 (Office Addresses Only) Delivered on specified day, between 2pm - 5pm Order will be delivered on your chosen date, between 2pm - 5pm. *This delivery mode is available for office addresses only.
  • May I customise the contents of the gift box?
    Yes, you may customise a gift box by opting to purchase a custom gift box of your choice.
  • Do you accept corporate / bulk orders?
    Yes we do, feel free to drop us an enquiry under our corporate page for any bulk corporate order enquiries :)
  • Are your products halal?
    All our products are halal. They are also all halal certified from source except for the granolas.
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