Question 1

May I walk-in to your store?

Accepted Answer

As quality and freshness is our priority, we do not hold stock on-site and do not accept walk-in orders.
However, you’re welcome to place a pre-order for self-collection.

Question 2

May I opt for self pickup?

Accepted Answer

Self-collection is available at 28 Sin Ming Lane, Singapore 573972.Collection is available between 5–7pm on weekdays (excluding public holidays).Orders are typically ready in 4–7 business days.We’ll send you an email and WhatsApp message once your order is ready for collection. Please wait for our collection-ready notification before coming down.

Question 3

What are the delivery options available for local (Singapore) orders?

Accepted Answer

We offer 4 fulfilment options:(1) Self-Collection (4 – 7 business days)Collect at 28 Sin Ming Lane, Singapore 573972.Collection is available 5pm – 7pm on weekdays (excluding public holidays). You’ll receive an email and WhatsApp notification once your order is ready.(2) Flexi-Delivery (5 – 10 business days*) — $5Office addresses: 10am – 6pmResidential addresses: 10am – 10pmFree flexi-delivery is available for orders above $50.*5–10 business days, excluding weekends and public holidays. Residential deliveries may still take place on weekends.(3) Home Delivery (Residential addresses, fixed date) — $15Select your preferred delivery date at checkout.Delivery window: 2pm – 9pm(4) Priority Delivery (Office addresses, fixed date) — $20Select your preferred delivery date at checkout.Delivery window: 2pm – 5pm

Question 4

What are the delivery charges and lead time for local (Singapore) orders?

Accepted Answer

Delivery fees vary based on address type and selected delivery option. Orders are fulfilled by our delivery partners within the following timelines:Flexi-Delivery (5 – 10 business days*) — $5Office addresses: ~10am - 6pmResidential addresses: ~10am - 10pmFree flexi-delivery is available for orders above $50*5–10 business days, excluding weekends and public holidays. Residential deliveries may still take place on weekends.Home Delivery (Residential addresses) — $15Delivery window: 2pm – 9pmPriority Delivery (Office addresses) — $20Delivery window: 2pm – 5pmDuring festive peak periods, delivery windows may be extended depending on availability.We recommend selecting the delivery option that best suits your timeline at checkout to ensure smooth fulfilment.

Question 5

When will my order be delivered?

Accepted Answer

Delivery timing is based on the delivery option selected at checkout and fulfilled by our delivery partners:Flexi-Delivery (5 - 10 Business Days*):~10am - 6pm for office addresses,~10am - 10pm for residential addresses.*5–10 business days, excluding weekends and public holidays. Residential deliveries may still take place on weekends.Home Delivery (Residential Addresses): 2pm – 9pmPriority Delivery (Office Addresses): 2pm – 5pmPlease ensure the correct delivery option is selected during checkout based on your requirements to avoid delays.During festive peak periods, delivery windows may be extended subject to availability.

Question 6

May I customise the contents of the gift box?

Accepted Answer

Yes, you may customise a gift box by opting to purchase a custom gift box of your choice.

Question 7

Do you accept corporate / bulk orders?

Accepted Answer

Yes we do, feel free to drop us an enquiry under our corporate page for any bulk corporate order enquiries :)

Question 8

Are your products halal?

Accepted Answer

All our products are halal. They are also all halal certified from source except for the granolas.

frequently asked questions.

May I walk-in to your store?

May I opt for self pickup?

What are the delivery options available for local (Singapore) orders?

What are the delivery charges and lead time for local (Singapore) orders?

When will my order be delivered?

May I customise the contents of the gift box?

Do you accept corporate / bulk orders?

Are your products halal?

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frequently asked questions.

May I walk-in to your store?

May I opt for self pickup?

What are the delivery options available for local (Singapore) orders?

What are the delivery charges and lead time for local (Singapore) orders?

When will my order be delivered?

May I customise the contents of the gift box?

Do you accept corporate / bulk orders?

Are your products halal?

subscribe. be the first to know what's new

subscribe.
be the first to know what's new