As quality and freshness is our priority, we do not hold stock on-site and do not accept walk-in orders. However, you’re welcome to place a pre-order for self-collection.

Self-collection is available at 28 Sin Ming Lane, Singapore 573972. Collection is available between 6–8pm only. Orders are typically ready in 3–5 business days. We’ll send you an email and WhatsApp message once your order is ready for collection. Please wait for our collection-ready notification before coming down.

We offer 4 fulfilment options: (1) Self-Collection (3–5 business days) Collect at 28 Sin Ming Lane, Singapore 573972. Collection is available 6–8pm only. You’ll receive an email and WhatsApp notification once your order is ready. (2) Flexi-Delivery (5–10 business days) — $5 • Office addresses: 2pm–5pm • Residential addresses: 2pm–9pm (3) Home Delivery (Residential addresses, fixed date) — $15 • Select your preferred delivery date at checkout. • Delivery window: 2pm–9pm (4) Priority Delivery (Office addresses, fixed date) — $20 • Select your preferred delivery date at checkout. • Delivery window: 2pm–5pm

Delivery fees are determined by address type and selected delivery option. Orders are fulfilled by our delivery partners within the following time windows: • Flexi-Delivery (5 - 10 Business Days): $5 2pm - 5pm for office addresses, 2pm - 9pm for residential addresses. • Home Delivery (Residential Addresses): $15 2pm – 9pm • Priority Delivery (Office Addresses): $20 2pm – 5pm During festive peak periods, delivery windows may be extended subject to availability. Please select the appropriate delivery option at checkout based on your requirements to ensure smooth fulfilment.

Delivery timing is based on the delivery option selected at checkout and fulfilled by our delivery partners: • Flexi-Delivery (5 - 10 Business Days): 2pm - 5pm for office addresses, 2pm - 9pm for residential addresses. • Home Delivery (Residential Addresses): 2pm – 9pm • Priority Delivery (Office Addresses): 2pm – 5pm Please ensure the correct delivery option is selected during checkout based on your requirements to avoid delays. During festive peak periods, delivery windows may be extended subject to availability.

Yes, you may customise a gift box by opting to purchase a custom gift box (https://www.thewaicompany.com/product-page/custom-gift-box)of your choice.

Yes we do, feel free to drop us an enquiry under our corporate page (https://www.thewaicompany.com/corporates)for any bulk corporate order enquiries :)

All our products are halal. They are also all halal certified from source except for the granolas.