Frequently Asked Questions (FAQs)

Yes — we offer international shipping for our charms. You may refer to the international delivery FAQs below for shipping fees and estimated delivery timelines.

We offer international shipping worldwide for our charms, with delivery fees based on destination: Malaysia, Hong Kong & Indonesia: $8 Asia (excluding Japan): $15 Japan, Australia, US & Rest of World: $20 Free shipping is available for: Orders above $50 (Malaysia, Hong Kong & Indonesia) Orders above $80 (Asia excluding Japan) Orders above $200 (Japan, Australia, US & Rest of World) All prices are in SGD. Orders are typically processed within 2–5 business days, with an estimated delivery time of 10–15 business days thereafter. Please note that delivery timelines may vary depending on destination and customs clearance.

Orders are typically processed and shipped from Singapore within 2–5 business days. After dispatch, most international orders arrive within 10–15 business days. Delivery times may vary depending on the destination, customs clearance, and local delivery conditions. If you require your order by a specific date, feel free to reach out before placing your order and we'll be happy to advise.