Question 1

May I walk-in to your store?

Accepted Answer

As quality and freshness is our priority, we do not hold stocks of any product on-site. Hence, we do not accept walk-in orders.

Question 2

May I opt for self pickup?

Accepted Answer

Self Pickup is currently unavailable.

Question 3

What are the delivery charges?

Accepted Answer

Fixed Day Delivery ($15):
Delivery on a fixed day, between 2pm - 9pm
*This delivery mode is available for residential addresses only.
Priority Delivery ($20):
Delivery on a fixed day, between 2pm - 5pm
*This delivery mode is available for office addresses only.

Delivery will be arranged based on your chosen delivery option at checkout.
Delivery window may be extended depending on availability during festive peak seasons.

Question 4

When will my order be delivered?

Accepted Answer

Depending on your chosen delivery option, your order will be delivered according to the stipulated delivery timeframe as below:

(1) Fixed Day Delivery - $15 (Residential Addresses Only)
Delivered on specified day, between 2pm - 9pm
Order will be delivered on your chosen date, between 2pm - 9pm.
*This delivery mode is available for residential addresses only.

(2) Priority Day Delivery - $20 (Office Addresses Only)
Delivered on specified day, between 2pm - 5pm
Order will be delivered on your chosen date, between 2pm - 5pm.
*This delivery mode is available for office addresses only.

Question 5

May I customise the contents of the gift box?

Accepted Answer

Yes, you may customise a gift box by opting to purchase a custom gift box (https://www.thewaicompany.com/product-page/custom-gift-box)of your choice.

Question 6

Do you accept corporate / bulk orders?

Accepted Answer

Yes we do, feel free to drop us an enquiry under our corporate page (https://www.thewaicompany.com/corporates)for any bulk corporate order enquiries :)

Question 7

Are your products halal?

Accepted Answer

All our products are halal. They are also all halal certified from source except for the granolas.

Pineapple Cookies

A little extra.

Custom Branded Snack Packs

CNY Almond Cookies

CNY Cashew Nut Cookies

CNY Kueh Bangkit

CNY Peanut Cookies

CNY Peanut Puffs (Kok Chai)

CNY Peanuts

CNY Pineapple Cookies

CNY Plaited Sugar Biscuits

CNY Prawn Rolls

CNY Samosa Floss

CNY Sunflower Seeds

CNY Cashews

CNY Pistachios

Hari Raya Almond Cookies

Hari Raya Butter Cookies

Hari Raya Cashew Nut Cookies

Hari Raya Chilli Prawn Crackers

Hari Raya Chocolate Chip Cookies

Hari Raya Kacang Puteh Mixed Nuts

Hari Raya Kueh Bangkit

Hari Raya Murukku

Hari Raya Peanut Crackers

Hari Raya Pineapple Cookies

A finishing touch.

CNY Shopping Bag

Goodie Bag

Shopping Bag

Tote Bag

Paper Bag

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